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Nuclear Control Systems
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Service Contracts

Ultra are committed to providing high quality aftersales service to our customers for all products to keep your equipment operating efficiently.

WARRANTIES:

STANDARD WARRANTY - Ultra covers parts and labour at no charge on a return to depot basis. Our standard warranty is in effect for 12 months after the ship date.

ENHANCED WARRANTY - Provides coverage not typically provided under the standard warranty period. This could include preventative maintenance visits, remote assistance via internet connection, and if applicable calibration assistance.

EXTENDED WARRANTY – After the expiry of the warranty period, Ultra offer a range of service contracts to allow our customers to extend their service cover, as needed.

Service Chart for US

Technical Support

Technical SupportUltra is a global leader in the development and supply of radiation detection equipment and integrated nucleonic systems. We have decades of experience maintaining radiation detection equipment. We are committed to providing high quality aftersales service to keep your equipment operating efficiently. We have a proven track record in managing aging and obsolescence issues in installed systems to extend their operational lifetime. We offer a suite of different Support Packages to meet your requirements, which means that we can find and fix problems before they cause breakdowns. See our Service Contracts page. All Ultra's service technicians are fully trained and have all of the necessary certifications required to complete their assigned tasks.

Training

Ultra offer a comprehensive range of Training Courses for its products and services. The courses are designed for both new customers and established looking to refresh existing or train new staff. Our trainers are all product experts who have years of experience in the nuclear industry, and are highly regarded for their superior product knowledge and practical awareness. If you would like to discuss your training needs in further detail, please contact your Sales Manager (This email address is being protected from spambots. You need JavaScript enabled to view it.) or the Technical Support Department (This email address is being protected from spambots. You need JavaScript enabled to view it.)

 

training courses